The platform is changing

hallgarn — Wed, 24 Mar 2010 09:06:24 +0000

Jordan Furlong of Law21.ca in The platform is changing writes that the legal market delivery platform is changing from big firms to internet based. He compares it to how Word took over the market from WordPerfect.

Jordan Furlong summarizes the new situation for the legal services and makes an analogy to WordPerfect versus Word.

“WordPerfect had a virtual monopoly on word processing in big firms that used DOS. Then Windows arrived and the folks at WordPerfect didn’t feel the need to hurry in porting themselves to the new platform. They had achieved lock-in after all, and why support Microsoft. In less than a year, they were toast./…/Again and again the same rules apply. In fact, they always do./…/ This is happening, right now, in the legal services marketplace. “

New Model of Law Firm-Client Relationships

hallgarn — Wed, 24 Mar 2010 09:04:12 +0000

Law.com and Wall Street Journals law blog reports from the annual Georgetown Law School conference on large law firms. This year´s event is titled “Law Firm Evolution; Brave New World of Business As Usual?”. Trevor Faure, E&Y’s global general counsel, called for new models that increase levels of “cooperation, communication and trust” between the clients and their law firms. He also offered an example of a “litigation avoidance” program. Susan Hackett, from the Association of Corporate Counsel, has been responsible for the initiative to set standards for law firm behaviour and said many firms don’t recognize the underlying dissatisfaction felt by their clients. “And their pent-up demands for a new definition of quality, namely one defined as value, defined by results not hours.”

Legal Innovation

The platform is changing

New Model of Law Firm-Client Relationships